Reference

Privacy Policy - How We Handle Your Information

We collect only what we need to run your account — name, contact details, wallet identifiers for bKash, Nagad or Rocket deposits, and session logs.

Account data you providePayment identifiers for bKash, Nagad, RocketSession and device logsContact preferences you setWithdrawal verification records
pbc888 Privacy Policy - How We Handle Your Information
DATA HANDLING

How We Protect and Use Your Information

We built our privacy approach around three responsibilities — keep your data secure while it's with us, use it only for account operations and fraud prevention, and give you clear paths to access or change it. Below are the core practices we follow every day across registration, deposits, withdrawals and session management.

Secure Storage

Account credentials and payment identifiers are encrypted at rest. We use standard SSL encryption for data in transit between your device and our servers, so bKash, Nagad and Rocket transaction details remain protected during deposit and withdrawal flows.

Purpose Limitation

We collect only the information required to verify your identity, process wallet transactions, and maintain session security. We do not share personal details with advertisers or sell data to third parties outside operational and legal requirements.

Retention and Deletion

Active account records remain accessible as long as your account is open. If you close your account or request deletion, we archive data according to financial record-keeping and dispute-resolution timelines, then remove it when no longer needed.

Your Rights

You can request a copy of your stored data, correct errors, or ask us to delete your account information where local regulations permit. Contact support with your account details, and we'll verify your identity before processing the request.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review the information we hold, update incorrect details, or request deletion of your account data, reach our privacy team through any of these channels. We respond to data requests within a few business days and walk you through the verification steps required to protect your account security.

Team online

Live Chat

Open the chat icon at the bottom right of any page. Tell the agent you have a privacy or data request, and they'll guide you through the verification process and next steps.

Email Support

Send your request to our support email address listed in the contact footer. Include your registered account username and the nature of your data request so we can route it to the right team.

Account Dashboard

Log in and check the settings panel for self-service options. You can update your contact details, communication preferences, and view recent bKash, Nagad or Rocket transaction logs directly from there.

Common Privacy Questions

These are the questions we hear most often from Bangladesh account holders about data collection, wallet privacy, and how to manage personal information on pbc888. If your question is not covered here, reach our support team directly through live chat or email.

We collect your full name, email address, mobile number, date of birth, and preferred payment method identifiers for bKash, Nagad or Rocket. This information verifies your identity and enables deposit and withdrawal processing within eligible Bangladesh regions.

We store wallet identifiers only to process your deposits and withdrawals. Transaction references are logged for verification and dispute resolution, but we do not access your mobile wallet balance or transaction history outside the payments you initiate on our platform.

Yes. Log in to your account dashboard and check the profile and transaction history sections for most records. For a complete data export, contact support via live chat or email with your account username, and we will provide it after identity verification.

We share only the minimum data required for each service. Game providers receive session identifiers to load your play history; payment processors receive transaction amounts and wallet references to complete bKash, Nagad or Rocket transfers. We do not sell personal data to third parties.

Active account data remains accessible while your account is open. After closure or deletion requests, we archive records according to financial and legal retention requirements, typically for dispute resolution and compliance audits, then securely delete them when no longer needed.

Log in and update contact details or communication preferences directly from your account settings. For corrections to registered name, date of birth, or payment identifiers, contact support with verification documents so we can update the record securely.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.